Human Risk & Awareness

Activate Managers & Champions

Behaviour is shaped within teams – not on a slide. This use case gives leaders and champions small, repeatable tools to make target behaviour visible and reinforce it. Security becomes a team standard rather than a campaign.

Best for

  • Awareness is running, but behaviour is inconsistent
  • You want to scale without a large programme
  • Leadership wants clarity: “What exactly should my team do differently?”

Outcome

  • Target behaviour becomes normal within teams (“this is how we do things here”)
  • Less discussion, more routine
  • Reinforcement without extra meetings

What you get

  • Manager toolkit (prompts, guides, do/don’t)
  • Champion light role (clear, small, achievable)
  • Micro-rituals (5 minutes, repeatable)
  • Review loop: Prioritise → Reinforce → Refine

Brief explanation

Your Challenge

Central awareness only reaches daily work to a limited extent. Without leadership signals and peer reinforcement, habits don’t form. At the same time, managers often lack time and a usable toolkit.

Our Solution

We define 2–3 “moments that matter” per team, set target behaviour and provide a toolkit that actually gets used (short, specific, repeatable). Champions reinforce as multipliers – deliberately lightweight.
Typical timeframe: Setup 2–4 weeks with 1–2 teams, then scalable.

Flow

1

Identify moments that matter

2

Define target behaviour per moment

3

Create toolkit + micro-rituals

4

Enable champions

5

Refine and scale quarterly

Frequently asked questions

Is this extra effort for managers?
Minimal – these are micro-rituals and clear prompts, not additional meetings.

 

How do you select champions?
By trust within the team, not by hierarchy. Keep the role deliberately light.

 

What’s the output?
A toolkit that’s repeatable, plus rituals and clear expectations for target behaviour.

 

How do you measure this?
Pragmatically: adoption of rituals, feedback, and whether repeat errors decrease in target moments (where visible).

Culture is built in daily work – not in the LMS.

Let’s select the moments that have the greatest leverage for you and build a toolkit that actually gets used.